Fiirst flat tire.

[dentheman]

Another lesson: The tow crew did not want to give me a receipt! They said they take care of sending it to the insurance company. I wasn't born yesterday, so I insisted on a receipt. After some time writting, they gave me the pink copy, which was barely readable and had a bunch of odd charges on it that they had crossed out. One was a 'gone on arrival' charge of $69. I knew the insurance company wouldn't be able to read it if I couldn't, so I called the tow company and talked to the lady, saying I needed a new receipt. She was very nice and said she would write up a new receipt. When I picked it up it was easy to read, and she said that they DO NOT contact the insurance company, that was up to me. The charge turned out to be $132 instead of $141. I have just mailed the receipt and a note and should get a check in 4-6 weeks.

[Water Warrior 2]

Originally Posted by dentheman

Another lesson: The tow crew did not want to give me a receipt! They said they take care of sending it to the insurance company. I wasn't born yesterday, so I insisted on a receipt. After some time writting, they gave me the pink copy, which was barely readable and had a bunch of odd charges on it that they had crossed out. One was a 'gone on arrival' charge of $69. I knew the insurance company wouldn't be able to read it if I couldn't, so I called the tow company and talked to the lady, saying I needed a new receipt. She was very nice and said she would write up a new receipt. When I picked it up it was easy to read, and she said that they DO NOT contact the insurance company, that was up to me. The charge turned out to be $132 instead of $141. I have just mailed the receipt and a note and should get a check in 4-6 weeks.

Sounds like the tow crew needs retraining in a big way. Sloppy paper work and mis-information can be a bear to iron out. Wisely you nipped it in the bud before it blossomed.