Rear break issue, HELP!!!!!!!

[alantf]

Originally Posted by burkbuilds

if I dropped the money on a new bike, I would expect the dealer to help me with some minor adjustments for no additional charges.

Yes ...... I agree 100%. The point I was trying to make was that newbies don't know what adjustments need to be made to a new bike, so they can't ask for the adjustments before leaving the shop. It's about time the dealers were educated in customer service - to help & advise their customers, without them having to ask.
Unfortunately, until it makes financial sense for them to do so, they'll do as little as possible (i.e. NOTHING), & there's no way it'll make financial sense for them to do something for nothing. It's o.k. for us, more experienced riders, to know what wants doing, & insisting that the dealer does the necessary adjustments, but a newbie just doesn't know what needs doing.