Shifter peg cover

[Water Warrior 2]

$320 for a 600 mile inspection is almost criminal. What you need is a valve inspection for initial wear and adjustment. Maybe $100. The rest you can do yourself because most dealers just look at the bike from afar during coffee and say "Done."
Do the oil and filter change yourself. Tighten any loose nuts bolts or let your wife do it if she likes to wrench. Pull the seats and tank to see what's there. Maybe hum Born to be wild.

[alantf]

Originally Posted by Water Warrior

The rest you can do yourself

Doesn't that invalidate the warranty? In England, all services must be carried out, on time, by the dealer, or the manufacturers won't honour the warranty (usually 2 years, but sometimes as much as a 5 year warranty) :??:

[bonehead]

Warranty in the states is only 1 year.
I agree. Get the valves adj if you can't do it yourself, and do the oil change. It is really easy.

[Water Warrior 2]

In North America you can do your own servicing without messing up your warranty. Just keep all receipts for parts etc to prove you bought the right stuff. Luckily these bikes are fairly well made and don't break too often because the Suzuki warranty is not worth the paper it is printed on.

[blaine]

Originally Posted by Water Warrior

Luckily these bikes are fairly well made and don't break too often because the Suzuki warranty is not worth the paper it is printed on.

:plus1: You would have a pretty good fight on your hands, if you had to make a warranty claim.
:mad:

[Water Warrior 2]

Originally Posted by blaine

:plus1: You would have a pretty good fight on your hands, if you had to make a warranty claim.
:mad:

Suzuki's treatment of customers is probably a deciding factor in a lot of dealers folding up their tents. A lot of the dealers seem to think they have no responsibility towards the buyer a second after the deal is signed. Suzuki looses and another bike builder makes a sale and possibly a lifelong customer if everyone plays fair.

[40MILERUN]

Well, the warranty support info is disappointing to hear. I recall now the salesman making it clear to my wife that any warranty concerns were between her and Suzuki… the dealership had no obligations. Fortunately, we tinker with off-road 4X4’s and other bikes, so checking/setting the valves shouldn’t be too challenging if needed. I downloaded the service manual and read through the discussion addressing valves… pretty typical.

Suzie is a round-town rider (delivers Meals-on-Wheels and such), so it may take her a good full season to put 600 miles on it. By that time we’ll have gathered any bike-specific tools (if there be any) and a case of filters… I’m a great believer in changing filters mid oil cycle. We have a ’92 Jeep Wrangler with 204K on it and the engine will probably out live the frame.

Anyway, I appreciate everyone’s input to this discussion. I think she’s going to enjoy her new ‘Sweet’ ride (her term, not mine) and hopefully we can keep it running good for her.

40MR

[Water Warrior 2]

What the F***, the dealer has no obligation concerning any warranty issues. I'll bet they said that after the deal was signed.

[blaine]

Originally Posted by Water Warrior

What the F***, the dealer has no obligation concerning any warranty issues. I'll bet they said that after the deal was signed.

Your dealer should be your first link in getting warranty work,if they have no obligation,who does? Something doesn't sound right.
:??:

[40MILERUN]

I checked back with the dealership regarding warranty coverage. Their statement was that the manufacturer (Suzuki) has sole responsibility regarding warranty claims and that the dealership is not liable nor does it extend any obligation regarding claims addressing defects in the materials or workmanship of the motorcycle.

Now, I don’t speak Legal Weasel, so I’m not sure exactly what that implies, but at face value I would say it sounds like they don’t want to hear it if there’s a problem. We have another Suzuki dealer quite a bit closer (they just didn’t have any GZ’s in stock). I think I’ll call them and see if they would address any warranty issues should some arise.

40MR